Shipping policy

Shipping Policy

At DrEkberg.Shop, we strive to provide a smooth and reliable shopping experience. Please review our shipping policy for information about order processing, delivery times, international shipping, customs, and other shipping-related matters.

Shipping Origin

Products from Standard Process are shipped directly from Standard Process.
Products from Euvexia are shipped from our fulfillment location near the manufacturer.
All other products ordered from DrEkberg.Shop are shipped from our fulfillment location in Cumming, Georgia.

Shipping Methods and Delivery Times

We offer shipping options based on the products ordered and the delivery destination. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

U.S. Shipping
- Estimated Delivery Time: Typically 5–7 business days, although delivery is often faster. Estimated delivery times begin after your order has been processed and shipped.
- Shipping Cost: Calculated at checkout based on the order size and destination.
- Free Shipping: U.S. orders totaling over $250 are eligible for free shipping.
- Shipping Methods: We use major carriers such as USPS, UPS, and other shipping providers depending on the order and destination.

International Shipping – Euvexia Products

Euvexia products are available for international shipping to eligible destinations.
International shipping rates are calculated at checkout based on the destination and order.
Delivery times vary by country, shipping carrier, and customs processing. International delivery estimates are not guaranteed.
Customs clearance may cause additional delays that are outside of the control of DrEkberg.Shop and Euvexia.
International orders may be subject to import duties, taxes, customs charges, brokerage fees, handling fees, or other charges imposed by the destination country, customs authority, or shipping carrier.
These additional charges are not included in the product price or shipping charges paid to DrEkberg.Shop and are the responsibility of the customer.
DrEkberg.Shop does not control customs agencies, local import requirements, customs processing times, or fees assessed after an order enters the destination country.
Customers are responsible for confirming that the products they order may legally be imported into their destination country.
International product availability may vary based on local laws, customs regulations, import restrictions, or carrier limitations.
If an international shipment is delayed, held, inspected, refused, or otherwise affected by customs or local authorities, we will provide available shipping information and reasonable assistance when possible. However, we cannot control or guarantee the outcome or timing of the customs process.

Processing Time

Orders are generally processed within 1–2 business days.
Orders placed on weekends or holidays may be processed on the next business day.

Shipping Restrictions

Euvexia products may be shipped internationally to eligible destinations.
Products that are not Euvexia products are currently available for shipping within the United States only unless otherwise stated on the product page or during checkout.
We do not ship to P.O. Boxes or APO/FPO addresses.

Order Changes

Once an order is placed, we cannot modify the order, shipping address, or billing address. To ensure quick and efficient fulfillment, our fulfillment process begins shortly after an order is confirmed.

Please carefully review your products, quantities, shipping address, and billing information before completing your purchase.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
You can track your order through the shipping carrier’s website using the provided tracking number.
You may also log in to your DrEkberg.Shop account to view available order information.

Lost or Damaged Shipments

If your order appears to be lost or arrives damaged, please contact our customer service team as soon as possible.
For damaged shipments, please contact us within 7 days of delivery so we can review the issue and work with you and the shipping carrier toward a resolution.
For shipments that appear to be lost in transit, we may need to work with the carrier to investigate the shipment before determining the appropriate resolution.

International Customs Delays and Charges

Customs procedures vary significantly from country to country and are outside our control.
Customs authorities may delay, inspect, hold, or assess additional charges on international shipments.
Any import duties, taxes, customs charges, brokerage fees, handling fees, or similar charges assessed by the destination country or carrier are the responsibility of the customer and are not charges collected by DrEkberg.Shop.
Paying shipping charges at checkout does not necessarily cover customs duties, taxes, brokerage fees, or other charges that may be assessed after the shipment reaches the destination country.

Contact Us

For questions or concerns regarding your order, please contact our customer service team at 678-638-0898 or use our Contact Us page.
We aim to respond to customer inquiries within 72 business hours.

DrEkberg.Shop
5920 Odell St
Cumming, GA 30040
USA
678-638-0898
info@DrEkberg.Shop

Thank you for choosing DrEkberg.Shop.

Let customers speak for us

from 441 reviews

I have had no visible or physical reaction yet as I am taking this product away from meals to

I have had no visible or physical reaction yet as I am taking this product away from meals to enact a change in pattern of atherosclerosis, taking one to two years. I have been taking it for two months.

Anonymous

09/17/2026

So farSo good!

So far
So good!
I don’t believe ANYTHING anybody says!
However, when is backed up with results???
What’s NOT to believe?
Thank you sir for the amazing details and explanations included in your videos!
Easy to understand and so far… VERY precise in what you said will happen… HAS!
Well done and well said sir!
With sincere gratitude and respect!🫵💪👍

Richard O Watts

09/16/2026

good doing business with you

good doing business with you. i have been contemplating having some labs with evaluation there but i am not sure yet

09/14/2026

Good Support

I appreciate the responsiveness and commitment to help.

Salad Dressing

Blood Test / Blood Work - Comprehensive Wellness Lab Work in USA

great product 👌

Shane Moniz

09/10/2026

Love

Love it

Andre Smith

09/03/2026

A turmeric pill that might be helping reduce pain and inflammation

I really like this turmeric supplement… I mean I can’t really feel anything from it but I believe it’s one of the best turmeric formulations available. I don’t really notice any effects from any of the supplements I take. However, a few years ago I ruptured one of my FHL tendons. Never got it repaired because that would have required 6 months (at least) of non weight bearing activity. I am 62 and I don’t want anything slowing me down. I think and hope these pills might be helping reduce any lingering inflammation in the affected foot.

Susan Slattery

09/02/2026

This has a very good flavor & helps me with not getting dehydrated

This has a very good flavor & helps me with not getting dehydrated.

Tiffany Bilbrey

Detailed Blood Analysis and Health Education Opportunity

At first I was hesitant to try something so new, such as purchase the blood work panel as well as the consultation and blood work education course. I am so relieved that I purchased all three of these products, and it will absolutely be a part of my ongoing wellness plan for life. The bloodwork tests criteria that are often overlooked in standard medical panels, and the data has given me a new understanding of my health that I previously never had or paid attention to. For some reason, when the results came from my doctor I would just wait to hear what he thought about it, and didn't embrace it as my own health and information. But now, I have a completely different attitude and I can make a detailed plan based on the results. Thank you to Dr. Ekberg, Kelly Tice, and the rest of Dr. Ekberg's staff, I am very grateful.

Laura Simmons

09/01/2026

Grateful and Very Pleased with the Consultation Service

Nothing is more alarming than experiencing a health crisis of unknown cause and then feeling the fear and frustration of being "in the dark" regarding causes and traveling at a snail's pace through the standard medical model. Dr. Ekberg's resources have enabled me to educate myself in a way that I never thought possible, and then make informed decisions to quickly enact the necessary changes for optimal health and vibrancy. My consultation with Kelly Tice was extremely top notch, and the educational resources that she gave me has put me in charge of my health is such a positive way. When you have a practical to do list regarding your health, its highly motivating and also takes all of the stress out of the process of regaining your health. I am truly grateful to the service and my husband and I have already told and encouraged many friends to have the bloodwork and consultation for themselves and their families.

State of the art health education and screenings

I am so pleased with the blood work course and the ability to also receive a complete blood panel and consultation through Dr. Ekberg's website. Not only am I able to receive in depth blood work data that is not provided in a typical annual blood work panel, but I now have the tools to understand my results and take matters into my own hands, enabling me to make better health and wellness decisions, vastly improving my health and overall outlook. The expert consultation was state of the art and provided me with an incentive to learn more now that my education on bloodwork has begun. Thank you to Dr. Ekberg, Kelly Tice, and Dr. Ekberg's entire staff